Illegal use of Facial Recognition for Voter Verification in Telangana


IFF filed RTI requests with the Telangana State Election Commission (TSEC) and Telangana State Technology Services (TSTS) pursuant to the use of Facial Recognition Technology (FRT) for voter verification in the urban local body elections in Kompally on 22.1.2020. We have received multiple replies from both authorities detailing their use of the technology. In this blogpost, we summarize those replies and highlight problems which arise as a result. Such projects are emblematic of the need for a three year moratorium on the use of FRT in India during which comprehensive public consultation should be undertaken.


On 18.1.2020, TSEC released a circular which stated that they would run a pilot project during the urban body elections in Kompally. In this project, 10 pollings stations will use facial recognition technology to verify/authenticate the identity of voters in a bid to counter voter impersonation. According to the circular, this technology was developed and supplied t by TSTS. Alerted about possible constitutional risks, IFF filed multiple RTIs on January 24, 2020 and February 05, 2020, respectively. Both RTIs were filed with the state election commission and TSTS to learn more about the specifics of the project, the legal basis for the project, details on expenditure by the state, and safeguards to protect people’s constitutional rights if any.

Questions asked

On 24.1.2020 our RTI request sought details on the following facets:

  1. The legislation under which the authorities are using facial recognition technology;

  2. Whether there was a standard operating procedure for the pilot project;

  3. Details regarding the results of the pilot projects by TSTS including error rate and bugs reported; and

  4. The total expenditure by the state on the pilot project.

On 5.2.2020, IFF filed additional RTI requests with TSEC and TSTS in which we asked for the project report and questioned the accuracy of the technology. We also asked whether any future use of the technology was planned.

Replies received

We have received multiple replies from both these authorities.

  1. In a reply dated 18.2.2020, TSEC states that it is authorised by Article 243-ZA of the Constitution of India to use FRT. Article 243 ZA of the Constitution states that the State Election Commission is in charge of all matters related to the conduct of elections to Municipalities. This, however, is not a sufficient basis for FRT use for voter verification. Such FRT projects are being implemented in India in a legal vacuum. This violates the decision in Puttaswamy vs UOI which states that certain standards have to be met in order to justify intrusion by the State into the right to privacy. These standards are:

    a) legality (existence of a law),

    b) legitimate goal/state aim,

    c) proportionality between the objects and the means adopted to achieve them and

    d) procedural guarantees to check against the abuse of State interference.

  2. They also sent a copy of the letter which details the Standard Operating Procedure of the project. According to the SOP, TSTS sent its officials to the selected polling stations in Kompally to assist in implementing the pilot project. Identification and authentication was carried out through a mobile app which contained the technology. TSTS ensured that all data will be deleted once the statistics are collected for the pooling process and will not be used for any other purpose.

  3. The total expenditure incurred was Rs. 10,200 per polling station. The pilot project was carried out in 10 polling stations. Thus, the total expenditure is Rs. 1,02,000, i.e., one lakh and two thousand rupees.

  4. In a reply dated 27.02.2020, the TSEC says that no decision has been taken about the future use of FRT. Also included was a letter from TSTS dated 4.2.2020 which provides the result of the project including the accuracy rates of the FRT. The average accuracy rate was 78%. A 78% accuracy rate is not satisfactory. This is because exclusion as a result of non-verification would lead to a loss of rights. In this case, the right to vote.

  5. It was also stated in the letter that low results in some polling stations were due to bad lighting and network issues. It was also stated that all the data including the photos were deleted from the servers.

  6. In a reply dated 11.3.2020, the TSTS provided information about their previous use of FRT for authentication of pensioners. The accuracy rate was 94% and no bugs were reported.

IFF’s recommendation

The use of such experimental facial recognition systems in Telangana is illegal. It is further proof that without strong privacy protections, such systems are likely lead to the erosion of people’s rights. IFF has called for a 3 year moratorium on such use by central and state governments. In the meantime, we suggest a comprehensive public consultation on the use of such technologies informed by international debate on the topic, which can balance technological advancement with people’s civil liberties.

Published By
Anushka Jain

Anushka Jain

Policy Counsel, IFF

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